Case Study: Leading Petrochemical and Industrial Company achieves 32% reduction in invoice processing time with Newgen Software

Saudi Arabian Conglomerate Automates Invoice Processing with Newgen

A leading petrochemical and industrial conglomerate with affiliates in Saudi Arabia and Abu Dhabi (founded 1985, 8,000+ employees) sought to automate invoice processing to streamline vendor management across its global operations. The company faced low visibility and tracking, complex business rules, slow approvals, inefficient exception handling, and error-prone manual invoice keying.

Newgen implemented its NewgenONE invoice management solution—including iBPS, OmniDocs/OmniScan, Business Rule Management and Master Data Management—to capture invoices from email, paper and fax, auto-extract invoice fields, apply rule-based routing, integrate with SAP and provide a vendor portal and SLA dashboards. Rolled out across four locations for 3,000+ vendors, the system processed 140,000+ invoices and achieved a 32% reduction in turnaround time, 25% higher touchless processing, 70% fewer duplicate invoices, 35% fewer exceptions and improved on-time processing.