Case Study: Global Pharmaceutical Firm achieves $1.6M cost savings and faster accounts payable with Newgen Software

Global Pharmaceutical Firm Transforms its Accounts Payable Process with Newgen

A global pharmaceutical firm operating in 100 countries faced a fragmented accounts payable process marked by extensive manual data entry, poor payment tracking and vendor communication, weak KPI monitoring, slow error-prone audits, and rising per-invoice and per-employee costs. These inefficiencies caused payment delays, audit challenges, and constrained productivity and competitiveness.

Newgen deployed an end-to-end automation platform integrated with ERPs, e-approval systems, and customer portals, adding KPI monitoring, payment-tracking tools, and automated audit cycles. The solution accelerated on-time payments, significantly boosted employee productivity and vendor relations, and delivered $1.6 million in cost savings while reducing errors and audit time.