Case Study: Leading Pharma Company achieves $1.6M AP cost savings and 30% faster cycle times with Newgen Software

Leading pharma company saves $1.6MN post Accounts Payable transformation

The client is a leading multinational pharmaceutical company with operations in 43 countries and 21 manufacturing facilities. Its Financial & Accounting Shared Services Centre (SSC), established to centralize Accounts Payable, faced manual invoice handling, duplicate data entry across multiple systems, elongated vendor payments, poor tracking and reporting, and high cost per invoice.

Partnering with Newgen, the SSC implemented a unified AP solution (OmniScan/OmniFlow on a BPM/ECM platform) integrated with SAP and payment systems, introducing automated capture, e‑invoicing, e‑approvals, exception management and real‑time reporting. The transformation delivered roughly $1.6M in savings, a 30% reduction in cycle times, 35% improvement in FTE productivity, >95% on‑time payments and a 21% cut in cost per invoice, while drastically reducing manual payments and audit effort.