Case Study: Leading Germany-based Captive Auto Finance Company achieves end-to-end auto finance transformation with Newgen Software

A Leading Germany-based Captive Auto Finance Company Transforms Auto-finance

The Leading Germany-based Captive Auto Finance Company, the financial arm of a luxury automobile group, needed to consolidate loan application handling onto a single platform and reduce the manual, error-prone work caused by separate systems for loan origination, LMS, and collections. It also wanted better visibility, compliance, and lower operating costs across the full auto-finance lifecycle, and turned to Newgen Software for a managed cloud digital loan lifecycle management solution.

Newgen Software implemented an end-to-end, omnichannel loan lifecycle platform with low-code process automation, dynamic routing, decisioning, integrations, and real-time reporting to streamline origination, servicing, and collections. The results included 75% better tracking of loan applications, 60% to 70% faster processing and improved efficiency, a 50% reduction in operational costs, and a 35% reduction in quote creation time.