Case Study: Leading Fertilizers and Chemicals Manufacturing Company achieves 80% faster approvals and 90% reduction in paper usage with Newgen Software

Newgen BPM Implementation for a Government Fertilizers and Chemicals Manufacturer

The client, a state-owned fertilizers and chemicals manufacturer in Gujarat, needed to modernize its internal approvals and proposal process. The existing paper-based workflow was tedious, hard to track, caused long turnaround times and faced employee apprehension about automation.

Newgen deployed an enterprise document management solution with built-in workflow, automated routing (with a parallel contingency path) and comprehensive staff training to ensure adoption. The project cut turnaround time by about 80% and paper use by about 90%, reduced maintenance costs, standardized and simplified processes, accelerated decentralized decision-making, and improved transparency, accountability and disaster recovery.