Case Study: Leading Dubai-Based Company achieves streamlined accounts payable processes with Newgen Software

A Leading Dubai-based Company Transforms Accounts Payable Process with Newgen

Leading Dubai-Based Company, a privately held conglomerate operating across the UAE in sectors like real estate, hospitality, retail, F&B, healthcare, and entertainment, needed to streamline its accounts payable process. Manual work, poor data integration, and reliance on three separate systems were slowing invoice and payment handling, creating compliance risks and reducing productivity. Newgen Software was brought in to help modernize the process.

Newgen Software implemented an RPA+BPM solution on the NewgenONE Digital Transformation Platform, using products such as OmniScan, OmniXtract, and OmniDocs to create a single integrated platform for end-to-end AP automation. The solution automated repetitive tasks, improved backend system interaction, and enabled dynamic workflow management, resulting in a 50% reduction in process cycle times and a 27% reduction in exception handling, along with better alerts, invoice archiving, and compliance visibility.