Case Study: Leading Aircraft Certifying Organization achieves 75% reduction in lead time with Newgen Software

An Aircraft Certifying Organization Transforms its Certification Process with Newgen

The client is a Ministry of Defense regulatory body that certifies military aircraft, components and tools. Its legacy, largely manual processes—paper movement, disparate applications and siloed departmental workflows—caused errors, poor tracking, missed deadlines and long lead times across 18 branches.

Newgen implemented a unified digital platform combining BPM-driven e-certification, an ECM/DMS with centralized/decentralized scanning, secure private‑network FTP, role-based access and live dashboards. This enabled online onboarding, secure document exchange, versioning and real-time reporting, cutting lead time by 75% while improving deadline management, employee productivity, transparency and overall system efficiency.