Case Study: Leading Private Bank achieves enterprise-wide centralized document management and streamlined branch operations with Newgen Software (OmniDocs)

Implementation of Enterprise wise Document Management System for more than 10000 users

A leading private bank in India, operating nationally and internationally, was rapidly expanding its branch network and needed to centralize processes and streamline transactions between branches and the corporate office. The bank sought an enterprise document management solution to standardize and accelerate workflows across retail banking, trade finance and its insurance subsidiaries.

Newgen delivered OmniDocs ECM with OmniScan distributed scanning, integrating with multiple enterprise applications and third‑party workflows. Deployed since 2002, the centralized system is used by about 10,000 users across 2,000 branches and has archived over 225 million documents, enabling faster transactions, improved operational efficiency, easy document search and enhanced reporting.