Case Study: Singapore-based Government Polytechnic Institution achieves streamlined records management and cost savings with Newgen Software

A Singapore-based Government Polytechnic Institution Streamlines Records Management with Newgen

A Singapore-based Government Polytechnic Institution under the Ministry of Education faced rising costs and inefficiencies from legacy records practices: inconsistent user experience, no filing integration with productivity apps (SharePoint, Outlook, Office), large physical storage expenses, redundant data, compliance risks and low productivity. The institution needed a modern, centralized records management solution to streamline operations and migrate away from its HP Trim repository.

The institution partnered with Newgen to deploy a cloud-based Records Management System (SaaS on the Government Commercial Cloud), migrated content from HP Trim, and enabled 1,300+ users with features like auto-email filing, SharePoint/Outlook integration, workflow automation and multimedia handling. The result was unified, anytime/anywhere access to records, faster processing, better regulatory compliance, simplified handling of electronic/physical/multimedia content, and reduced operational costs with improved productivity.