Case Study: Fortune 500 Multinational Japanese Bank achieves streamlined, paperless operations and 2,000 monthly trade transactions with Newgen Software

A Fortune 500 Multinational Japanese Bank Streamlines Banking Operations with Newgen

A Fortune 500 multinational Japanese bank with retail, corporate and investment banking operations worldwide was hampered by siloed, manual processes that caused errors, long onboarding and processing times, poor visibility, and weak document and workflow management across branches.

Newgen implemented a tailored, modular digital banking platform—combining process automation (iBPS), content management (OmniDocs) and AI-powered extraction (OmniXtract)—with multi-channel initiation and strong core-system integrations. The unified solution automated workflows and document handling, delivered real-time monitoring and compliance controls, and drove measurable gains: ~2,000 trade transactions monthly and over 500 paperless transactions daily, reduced turnaround times, and improved productivity and customer experience.