Case Study: Leading Business Conglomerates Of India achieves streamlined document management and reduced operational costs with Newgen Software

A Leading Thermal Power Producer in India Streamlines Content Management with Newgen

A leading Indian industrial conglomerate with thermal power interests faced significant content-management challenges: outdated, fragmented systems; a mix of hard and soft documents; decentralized storage; unstructured filing; and time-consuming manual approvals that caused delays, errors, and higher operating costs. These issues hindered accessibility, regulatory compliance, and overall operational efficiency.

Partnering with Newgen, the company deployed the OmniDocs ECM platform to centralize documents, enable advanced full‑text and metadata search, enforce role‑based access, automate archival, and deliver rich reporting. The solution streamlined approvals and information retrieval, improved compliance and process visibility, reduced administrative overhead and errors, and delivered measurable time and cost savings while enhancing the customer experience.