Case Study: Leading Refinery And Petrochemical Organization achieves paperless operations and streamlined document management with Newgen Software

Middle-eastern Refinery Goes Paperless with Newgen

A Middle-Eastern refinery and petrochemical producer of diesel, jet fuel, naphtha and LPG sought to digitize paper‑intensive transactions and orchestrate EPC work packages. They struggled with managing large volumes of engineering drawings and multiple versions, slow search and retrieval from physical records, no single content access interface, rapid record growth, and poor monitoring of incoming data and approvals.

The refinery implemented Newgen’s Contextual Content Services (ECM) from the NewgenONE platform to digitize, store, orchestrate and archive enterprise content. The solution provided a centralized repository, automated drawing‑approval workflows, secure role‑based access, and extensive tracking/audit trails—resulting in streamlined document management, better cross‑department collaboration, reduced paper storage and handling, improved employee productivity, and faster, smarter decision making.