Case Study: Globally Renowned Technical Professional Organization achieves streamlined document management and faster collaboration with Newgen Software

Newgen Simplifies Document Management And Collaboration For A Leading Professional Association

A leading global technical professional association with more than 400,000 members across 160+ countries faced fragmented document storage, slow retrieval, and no standardized retention/destruction policies, which hampered collaboration, threatened institutional knowledge, and created compliance risks. Seeking to streamline workflows and improve member and volunteer productivity, the organization partnered with Newgen to modernize its document and records management.

Newgen implemented a centralized content repository with real-time integration across systems, automated workflows (including OmniOMS), and secure AWS hosting to enable reliable collaboration and faster search and retrieval. The solution improved efficiency and member/employee satisfaction, strengthened security and compliance, and reduced storage and lifecycle costs.