Case Study: UAE's Leading Islamic Finance Institution achieves 20x increase in applicants with Newgen Software

UAE's Leading Islamic Finance Institution Transforms its Loan Origination System with Newgen

A leading Sharia‑compliant Islamic finance institution in the UAE was hindered by a largely manual loan origination process — paper‑based workflows, no mobile portal, long approval cycles, back‑office errors, integration gaps with credit and KYC checks, and compliance/data security risks that limited scalability and customer experience.

Newgen implemented its low‑code Loan & Card Lifecycle Management solution with an online application portal, automated workflows, third‑party integrations, automated credit scoring and real‑time customer dashboards, enabling instant digital cards and automated post‑disbursal servicing. The result: a 20x increase in applicants, a 4x rise in conversion rate (daily apps up from 20 to 80), many cases disbursed in ~30 minutes, and approvals completed in under a day.