B2B Case Studies Featuring Vodafone as the Customer
Explore case studies featuring Vodafone as the customer — learn how vendors and partners helped Vodafone solve real business challenges.

Case Studies
Showing 379 Success Stories about Software and Services used by Vodafone
Vodafone Portugal is Improving the Customer Experience with Unified and Easy-to-Use Online Channels
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Improving Speed of Service Yields Big Results for Vodafone D2 GmbH
Mobile Service Provider Increases Success With Customer Segmentation
Vodafone synchronises global sales operations, aligns global customer experiences with Advisory Services
Review Readers 40% More Likely To Start The Checkout Process At 3 Mobile Australia
Vodafone Reduces Service Response Time by 66% and Improves Overall Quality of Customer Service Using Denodo Data Virtualization
Vodafone - Customer Case Study
Vodafone UK Improved Efficiency of Multi-Million Pound Marketing Budget by 10% With Dataxu’s Market Pulse Tech
A Unified Service Solution Helps Deliver a Superior Customer Experience
Vodafone ARCHIBUS Web Central and Dashboards Support Billion Dollar Savings Initiative
Vodafone Leverages Economies of Scale and Scope Across Its Global Trading Network
Optimizing Customer Service Using Esker DeliveryWare
End-to-End Service Intelligence Provides Vodafone With Actionable Insights
Vodafone Improves Customer Experience through Proactive Communication
Vodafone - Customer Case Study
Vodafone - Customer Case Study
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Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone delivering seamless customer experience with Oracle Service Cloud
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Google-Ly Approved And Over-Achieving By 200%
Driving Awareness By 15% Proving It's Not Just What You Know But Who You Know
Creating India's Most Tagged Photo Ever, Leaving The Other Sponsors Stumped
Mobile service provider creates personalized app experiences to build engagement and loyalty among diverse customer segments
Vodafone - Customer Case Study
Cloud-based service brings innovation-driven economic development and efficiency to smaller cities
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone Collects In-the-Moment Insight on New Year’s Eve
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Vodafone - Customer Case Study
Vodafone - Customer Case Study
Telecommunications organisation sees 450% increase in CTW applicants through hub, equivalent to £3M salary increase across business
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone Creates Compelling eLearning Modules with GoAnimate
Giving a Global Brand Maximum Agility
“Being a Super” by Leveraging Consumer Neuroscience
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone Driving Down Costs, Eliminating Over-provisioning, and Delivering Savings to the Bottom Line with RF Code
Vodafone Qatar uses premium retail solution NTS Retail
Vodafone Egypt uses NTS Retail to manage and monitor store processes
Vodafone - Customer Case Study
Vodafone reduced ticket volume from 15k employees by 70% with Zendesk Support
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Vodafone - Customer Case Study
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Vodafone - Customer Case Study
Vodafone - Customer Case Study
Using WhereScape RED to generate Data Vault 2.0 models for their Teradata data warehouse
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone Germany Excelling in B2B Order Management
Lexmark MFPs help Vodafone Retail cut in-store print costs by 25% and boost sales through local marketing initiatives
Internal Communications Innovations Score Proven Results At Leading Telco
Vodafone - Customer Case Study
Vodafone Facilities Management more flexible on the cloud
Vodafone - Customer Case Study
Vodafone Facilities Management more flexible on the cloud
Vodafone Prepares for Cloud with Red Hat Jboss Fuse
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone Hutchison explores small cell solutions
Vodafone Egypt leads the way in offering a better charging solution for customers
Vodafone Spain collaborates with competitors to launch superior services that span all networks, operators and devices
Ericsson’s Managed Services offering delivers enhanced performance of Vodafone Netherlands’ network
Vodafone Netherlands chooses Automatic Data Retention Solution from Ericsson
Vodafone Iceland, partners with Ericsson to deliver IPTV services to the Icelandic market
Ericsson enables Vodafone Germany to successfully deliver traffic updates for real-time service
Vodafone New Zealand Reduces Average Call Handling Time, Delivers Seamless Customer Experience, and Supports Rapid Business Growth
Vodafone Shortens Application Access Provisioning by 90%, Integrates Applications 50% Faster, and Cuts Operating Costs by 15%
Vodafone rebuilds Australian brand placing customer at the center
Vodafone Revolutionizes Retail Service With Mindset Shift
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Booka Shade Sync Up With The Audience To Create An Interactive Show For 500 People
Vodafone - Customer Case Study
Creating The World’s First Multi-Sensory Fireworks Display
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Empowering Vodafone to Captivate a New, Younger Audience
Innovative customer interaction management solution
Vodafone - Customer Case Study
Vodafone Views Customer Journeys through a Single Pane of Glass with AppDynamics
Vodafone uses Twitter Video to scale its sponsorship of Capital’s Summertime Ball
VOXI goes live with Twitter, generating excitement around its brand launch
Vodafone promotes its connection to the Summertime Ball and attracts young fans
Vodafone - Customer Case Study
VodafoneUK engages sports fans on transfer deadline day with Twitter Amplify
Vodafone India boosts consumer engagement through cricket & a brand mascot emoji
Total Compensation Management on a Global Scale
Vodafone Orders Up Process Mining to Make Procurement More Efficient
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Leading mobile carrier Vodafone delivers a bestin-class self-service IT experience to its 150,000 worldwide employees
Vodafone - Customer Case Study
Simplified user lifecycle management for a private, hybrid cloud- based Skype for Business service
Vodafone expanding and improving its network capabilities and reach
Vodafone Transforming to always-on customer engagement
Vodafone UK Ltd Eliminates Forensic Processing Backlogs and Saves on Legal Costs with Nuix Investigation Tools
Vodafone - Customer Case Study
Vodafone Group Research and Development Accelerates Development of Prototype Onboard Road-Usage Charging System
Vodafone - Customer Case Study
Data Innovation and Network Experience Optimization
Vodafone - Customer Case Study
Supporting enterprise agile transformation to drive value and innovation
Developing the first chatbot in UK telecoms to offer a complete ecommerce transaction to transform Vodafone’s customer experience
Supporting enterprise agile transformation to drive value and innovation
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone Germany Expands Revenue Management and Billing Relationship with Netcracker to Improve Customer Experience
Vodafone Selects NEC/Netcracker for Domain Orchestration
The Future of Location-Driven Mobile Big Data Vodafone Analytics
Becoming the leading voice in new business technology
Making it easier for large enterprises to adopt cutting-edge technology
Proving the strategic value of an overlooked partner
Telecom Giant Vodafone Successfully Scales Personalized Campaigns to Double Conversions
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Vodafone - Customer Case Study
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Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone Turkey Reduces Maintenance and Repair Costs with CA Technologies Solutions for Service-Oriented Architecture
Vodafone - Customer Case Study
Vodafone rebuilds Australian brand placing customer at the center
Vodafone - Customer Case Study
How We Increased Tablet Conversion By 62%
Vodafone - Customer Case Study
Fault management with Bonita 40% of cases are now resolved digitally
Vodafone - Customer Case Study
Vodafone drives digital transformation using ServiceNow
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Building awareness, creating consideration and increasing uptake of Vodafone home broadband
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Vodafone - Customer Success Story
Vodafone - Customer Success Story
Vodafone CHRO Ronald Schellekens on discovering a more emotional workplace
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone Rapidly Deploys Broadband Connectivity for Flooding Relief
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Vodafone New Zealand Creating an engaging digital customer experience
How Vodafone Uses Seenit to Bring Together the Voices of Their Employees From Over 25 Markets Globally
Vodafone - Customer Case Study
Kameleon helped Vodafone use the iPhone 8/X launch to build a stronger social brand presence
Jazzbones team up with Vodafone and Parent Zone to create digital storybooks for children across Europe
Vodafone Utilizes Forum Sentry for Two-Factor Single Sign-On
Vodafone - Customer Case Study
Vodafone - Customer Case Study
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How the creation of a one-stop-shop portal engaged and excited Vodafone Partners
Generating engagement across Vodafone’s SocialOnDemand platform
Vodafone - Customer Case Study
Vodafone - Customer Case Study
How we helped a telecoms giant join the human race
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone disrupts the small & medium business market with its WiFi for business solution
Vodafone transforms Covent Garden with interactive digital signage
#30yearsVodafone EventBeat headlines Newbury News
Fuzzy Matching Software Helps Global Telecommunications Company
Vodafone - Customer Case Study
Using Technology for Rural Upliftment & Women Empowerment
Vodafone dials up developer innovation and customer capability with Slack
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Vodafone - Customer Case Study
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Vodafone Germany continues to brisk pace in the competitive online market using OpenText
A Fleet Tracking System Using GPS to Aid Logistics Planning
Vodafone - Customer Case Study
User-Driven Engagement at its Best How Vodafone Uses CleverTap to Accelerate Retention and Revenue
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Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Leveraging cloud technology to achieve agility and improve customer satisfaction
Vodafone Fiji speeds decision-making with Oracle Cloud
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone Boosting Agility, Transparency and Scalability with Camunda
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone Group Plc transforms customer service delivery, achieving major improvements to a range of CX and operational KPIs
VodafoneZiggo Boosts Key KPIs, Reducing Cost to Serve
Vodafone Portugal boosts core customer service and operational KPIs including First Contact Resolution rate and Net Promoter Score
Vodafone - Drive Safe
Vodafone - Working at Height
Vodafone - Customer Case Study
Internal Communications Innovations Score Proven Results at Leading Telco
Vodafone accelerates eGift delivery through WeGift Drive
Vodafone NZ Drives Digital Transformation Through Remarkable Simplicity
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Outbrain is 2X More Profitable than Display and Other Native Channels
Vodafone Sees Incremental Sales at a Lower Cost With Taboola
Vodafone - Customer Case Study
How a leading technology communications company transformed campaign data reporting and reduced wasted time by 75%
How Vodafone is Using MHC Studio and MHC EngageCX to Improve Customer Experience
Vodafone - Customer Case Study
Using RCS to improve marketing engagement rates
Vodafone PLC Streamlines Report Production and Reduces Risk with CDM
Why Space and Occupancy Were Key to Vodafone's £1B Cost Savings Initiative
Enabling usage-based insurance policies with real-time vehicle telemetry data
Vodafone better connects with customers by improving data usage via Adobe Experience League
Vodafone - Customer Case Study
How Localistico helped Vodafone grow their digital presence and increase their online searches by 50%
Vodafone’s Digital-First Onboarding is Wowing New Starters, Line Managers & Senior Leaders
Vodafone drives awareness across-channel using dynamic data-driven video ads
Vodafone exceeds all marketing expectations with highly personalised, dynamic video ads
Recognizing and Rewarding Employee Performance Across the Globe with SAP® SuccessFactors® Compensation
Accelerating the Pace of Innovation with End-to-End Processes and Intelligent Technologies
Vodafone Sets New Benchmark on Its Intelligent Enterprise Journey with SAP S/4HANA Migration and Strategic Business Model
Vodafone - Customer Case Study
Transforming ways of working to deliver always-on marketing for Vodafone Group
Vodafone - Customer Case Study
Vodafone transforms its customer care strategy with digital assistant built on Azure Cognitive Services
How did Infinity connect 17,000 of Vodafone’s sales calls to the affiliate partner responsible
Vodafone - Customer Case Study
Vodafone Portugal upgrades customer service with Oracle
Vodafone Business Bets Big on the Internet of Things
Vodafone chooses Microsoft security and compliance capabilities for its cloud transformation
Vodafone - Customer Case Study
How Vodafone Italy Raised Conversions +42% by Developing Creative in a Radically New Way
Vodafone Improves Customer Experience with Ingram Micro’s Help
How Vodafone Designed an Internet-of-Things (IoT) Strategy Around Customer Needs
How Vodafone UK's Pay-As-You-Go (PAYG) business enhanced digital customer experience, maximised revenue and eliminated fraud
Vodafone Turkey Uses Skai’s™ Budget Navigator To Stay Agile During Volatile Market Conditions
Vodafone Turkey Improves Performance And Efficiency With Skai™ Search Budget Navigator On Top Of Smart Bidding
Vodafone better connects with customers by improving data usage via Adobe Experience League
Vodafone - Customer Case study
Helping Vodafone increase online sales and customer retention
Vodafone Transforms Travel and Expense in 38 Countries In just Nine Months
Vodafone - Customer Case Study
Vodafone - Customer Case Study
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Vodafone - Customer Case Study
Industrial and UX Design for a safety wearable
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Augmenting internal teams to drive a core digital offering
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone digitally transforms commercial contract management with SirionOne’s smarter contracting platform
Shaping High Performance
A New Industrial Design Language for Smartphones and Tablets
Vodafone Packaging Design Guideline
Specialized Visual Content for Conversion
A New Tailored Approach for an Iconic Visual Campaign
Re-invented to Be an Interactive Piece at Home
Smart Analyzing, Smart Developing, Smart Results
Design That Turns on
Technology Rewarded Through Design
Creating amazing customer experience in the telecommunications industry
Delivering Multiple VOD Services for Vodafone New Zealand STB
Vodafone Germany delivers digital convergence with Vindicia Connect
Vodafone - Customer Case Study
Vodafone’s Digital Transformation An end-to-end global order automation solution
Vodafone Spain personalizes engagement in a competitive market
Vodafone UK Always-on marketing improves customer retention
Vodafone UK Radical simplification and automation
Vodafone’s Risk Management Program Leaps Ahead with Riskonnect
Vodafone’s assessment centre turns brand ambassador
Vodafone - Customer Case Study
How Vodafone use Monterosa / Interaction Cloud™ to engage customers throughout key calendar moments
Vodafone Adheres to PCI DSS and Protects Customer PII Saving Countless Hours
Vodafone Business opens new digital opportunities for more businesses with Salesforce
Standardizing 85% of core business processes across 24 countries
How Vodafone Smart Tech made a splash with their new digital campaign
Vodafone employees achieve big productivity gains with Power Platform while maintaining high governance standards
Vodafone uses Oracle Cloud to help fast-track its telecom reinvention
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Going mobile Engaging employees in over 25 countries
How Pobuca is helping Vodafone to make the right decision at the right moment
Vodafone dials up higher quality leads and more sales with Quantcast’s cookieless solution
Playrcart drives conversions from rich media creatives to simplify the e-commerce journey for Vodafone
Vodafone - Customer Case Study
Vodafone transforms data integration, reducing manual efforts by 75%
International multi-language custom live stream experience to celebrate NYE around the world, featuring fan videos stating their resolutions and goals for the upcoming year
How Vodafone creates Insights from Mobile Data
Vodafone - Customer Case Study
How Vodafone successfully rolled out our custom digital marketing program
Vodafone Ireland drives customer focused obsession across its digital channels
Vodafone - Customer Case Study
Vodafone Streamlines Application Onboarding and Digital Sales
Vodafone - Customer Case Study
How One Telecommunications Company Achieved Significant Cost Efficiencies by Transforming Its Back-Office and Support Operations
Vodafone Turkey Drives 16% Lower CPA with Target CPA, Taboola’s Newest SmartBid Solution
Vodafone’s team have become more agile with Papirfly’s platform, and are now able to deliver higher-quality campaign materials on a global scale
Vodafone - Customer Case Study
Proactive Monitoring Elevates Customer Experience CUSTOMER SUCCESS STORY | VODAFONE NZ “If you are serious about customer experience, if you’re serious about proactive monitoring, then these are the right solutions for you.” —Phillip Moore, Operations and
How One Telecommunications Company Achieved Significant Cost Efficiencies by Transforming Its Back-Office and Support Operations
Vodafone Accelerating the Pace of Innovation with End-to-End Processes and Intelligent Technologies
Vodafone overcoming a powerful consumer brand in graduate recruitment
Vodafone Tests Interactive Consulting Experiences at Selected Stores With Multitouch Systems
Nail Down the Exact ROI of Your Channels
Vodafone - Customer Case Study
Vodafone - Customer Case Study
Vodafone Accelerate eGift Delivery With Runa
How Vodafone leverages Kubernetes to meet its digital strategy goals
Vodafone - Customer Case Study
Vodafone Turkey Drives 39% Increase in Leads with Taboola Multi-format Campaign
Planit Beats Vodafone’s B2B Campaign Targets by Over 250% with Taboola
Vodafone - Customer Case Study
Taking driver monitoring to the edge
Vodafone’s learning and development transformation
Vodafone Reduces Supplier Disputes by 80% With Full Lifecycle CLM
Vodafone - Customer Case Study
Vodafone Italia gains observability across the cloud with Cisco AppDynamics
Voltage Database Activity Monitoring drastically slashes archive retrieval time while cutting TCO by 50%
Vodafone Qatar advances testing for application development process with ALM on SaaS
Operations Bridge instrumental in next-generation IT operations management, delivering 70% alarm reduction
How QBox (Now Cyara) Improved TOBi across 15 Markets
Vodafone & Adverity Transforming campaign data reporting and reducing wasted time
Vodafone Transforms Dry System Trainings into Fun & Interactive Learning Modules
Vodafone - Customer Case Study
Redesigning conversational assistant to improve performance
How Vodafone was able to have a successful go-live with support from SAP Mission Control Center
Driving business transformation and innovation with SAP Signavio Suite
Transforming telecom with data-driven efficiency
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