NetCracker B2B Case Studies & Customer Successes

NetCracker offer Consulting, Professional, and Managed Services and the leading end-to-end software portfolio for telecommunications and cable customers. They are a forward-looking software company, offering mission-critical solutions to service providers around the globe. As a wholly owned subsidiary of NEC Corporation, their comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem.

Case Studies

Showing 59 NetCracker Customer Success Stories

AIS achieves an optimized digital customer experience and future‑proof BSS with Netcracker 12

AIS

Kriengsak Wanichnatee

Chief Technology Officer

Alestra achieves faster service launches and reduced TCO with Netcracker Revenue Management

Alestra

Carlos Lerma

CIO

Allstream achieves modernized end-to-end order management and service fulfillment with NetCracker

Allstream

Ray Lahoud

Vice President of Network & Information Technology Services

América Móvil consolidates OSS and accelerates time-to-market across LATAM with Netcracker

America Movil

Andorra Telecom achieves streamlined operations and faster time-to-market with NetCracker

Andorra Telecom

Joan-Marc LAUGA

Chief Technology Officer

Bechtle achieves a cloud-based marketplace and new revenue streams with Netcracker's Cloud BSS platform

Bechtle

Michael Guschlbauer

Member of the Executive Board responsible for IT System House & Managed Services

Blue Ridge Communications achieves streamlined ordering, billing and provisioning with Netcracker Revenue Management Solution

Blue Ridge Communications

Mark Masenheimer

Vice President of Operations

Blue Stream achieves improved customer experience and faster digital service delivery with NetCracker Revenue Management

Blue Stream

Joe Canavan

Chief Operating Officer

Bouygues Telecom achieves converged mobile and fixed-line billing with Netcracker Revenue Management

Bouygues Telecom

Alain Moustard

Chief Information Officer

C Spire achieves unified converged billing for pre-paid and post-paid wireless services with NetCracker

C Spire

Carla Lewis

Senior Vice President of IT

CableSouth Media3 achieves expanded hosted billing and a customer self‑care portal to boost customer experience with Netcracker

CableSouth Media3

Greg Lathum

Chief Operating Officer

Charter Communications standardizes billing & CRM to cut costs and improve customer experience with NetCracker

Charter Communications

Mike Ciszek

Senior Vice President of Billing Operations

Colt accelerates virtualization and service delivery with NetCracker's next‑gen OSS and Service Orchestration

Colt

Rajiv Datta

Chief Technology Officer

Consolidated Communications achieves 40% reduction in provisioning effort and faster service delivery with NetCracker OSS

Consolidated Communications

Tom White

Chief Technology Officer

Cox Communications achieves enhanced operational efficiencies and improved customer experience with NetCracker's BSS solution

Cox Communications

Kevin Hart

Chief Technology Officer

Cricket Wireless achieves rapid network virtualization and faster service delivery with NetCracker SDN/NFV

Cricket Wireless

Rob Strickland

CTO

Dialog Axiata achieves unified billing and faster service delivery with Netcracker's Customer Billing Management

Dialog Axiata

Anthony Rodrigo

CIO

Etisalat accelerates B2B revenue growth with NetCracker's NaaS vCPE solution

Etisalat

Esmaeel Alhammadi

Senior Vice President of Network Development

General Communication, Inc. (GCI) achieves digital transformation, faster service delivery and improved customer experience with NetCracker 10

General Communication, Inc.

John Hegarty

Vice President/General Manager of the Polaris Program

Globe Telecom achieves accelerated digital transformation and infrastructure virtualization with NetCracker

Globe Telecom

Pebbles Sy-Manalang

Chief Information Officer

Grupo GTD achieves digital transformation, IT consolidation and network virtualization with NetCracker 12

Grupo GTD

Alberto Bezanilla

Chief Executive Officer

Hrvatski Telekom achieves fixed–mobile convergence monetization and billing consolidation with Netcracker Billing

Hrvatski Telekom

Ivana Vranić

Billing Transformation Project Director

Indosat achieves end-to-end OSS transformation and reduced capex/opex with Netcracker

Indosat

John Martin Thompson

Director and Chief Technology Officer

Industrial Technology Research Institute (ITRI) validates virtualized LTE core for Small-Cell Plugfest compatibility testing with NetCracker vEPC solution

Industrial Technology Research Institute

Sheng-Ching Cheng

Deputy General Director, Information and Communications Research Laboratories

Lightpath achieves streamlined operations and enhanced automation with Netcracker BSS/OSS Solution Suite

Lightpath

Christopher Rabii

Senior Vice President of Technical Operations

M-net achieves end-to-end BSS/OSS transformation and improved customer experience with NetCracker TOMS suite

M-net

Jens Prautzsch

Chief Executive Officer

Maxcom achieves enhanced network synchronization, control and faster infrastructure deployment with Netcracker OSS

Maxcom

Miguel Ángel Ceballos Torres

Operations & IT Director

Maxis achieves faster service deployment and better network utilization with NetCracker's Resource & Service Management Suite

Maxis

Midco achieves advanced B2B billing and dynamic pricing with Netcracker's Revenue Management solution

Midco

Gary Shawd

Vice President of Information Systems

Nippon Telegraph and Telephone achieves dynamic, cost-effective network slicing for NetroSphere with NetCracker

Nippon Telegraph and Telephone

NTT DOCOMO achieves commercial NFV deployment and improved core network flexibility and reliability with NetCracker VNF Manager

NTT Docomo

Seizo Onoe

Executive Vice President and Chief Technology Officer

O2 achieves nationwide smart-meter billing for 53M devices and partner Charge-to-Mobile revenue share with NetCracker Revenue Management

Brendan O’Rourke

CIO

Portugal Telecom achieves new revenue opportunities and reduced costs with NetCracker vCPE

Portugal Telecom

RCN Business Services achieves pay-as-you-go services and accelerated time-to-market with NetCracker Revenue Management

RCN Business Services

Rob Roeder

Executive Vice President and Chief Development Officer

Robi Axiata achieves real-time revenue management and faster customer care with Netcracker

Robi Axiata

Asif Naimur Rashid

Executive Vice President

Rostelecom achieves on-demand multivendor transport services and end-to-end automation with NetCracker's multidomain SDN controller

Rostelecom

Alexey Sapunov

Senior Vice President for Technical Infrastructure

Shaw Communications achieves faster speed-to-market and reduced operational costs with Netcracker 9

Shaw Communications

Zoran Stakic

Senior Vice President, Technology and Network Operations

Singtel achieves faster time-to-market with Netcracker's end-to-end service fulfillment automation

Singtel

Lee Han Kheng

Vice President of Global Products

SKY achieves improved customer experience and streamlined revenue management with Netcracker

Sky

Quinton McKenzie

Head of Billing and Subscriber Services

Slovak Telekom achieves reduced operating expenses and greater agility by consolidating fixed and mobile billing with NetCracker's converged Revenue Management solution

Slovak Telekom

Branimir Maric

CTIO

Sri Lanka Telecom achieves agile, real-time revenue management and faster time-to-market with NetCracker

Sri Lanka Telecom

Dileepa Wijesundera

Group Chief Executive Officer

Suddenlink Communications achieves greater agility and lower OpEx with Netcracker Managed Services

Suddenlink Communications

Bob Putnam

Senior Vice President and CIO

T-Mobile Netherlands achieves optimized end-to-end product management and faster time-to-market with NetCracker Product Management solution

T-Mobile

Jeroen Van Der Sman

Manager Solution Design

Telefónica Business Solutions achieves faster digital service delivery and lower costs with Netcracker end-to-end BSS/OSS

Telefonica

Nicolas Howard

Chief Information Officer

Telefónica achieves multi-country BSS transformation and improved customer experience with Netcracker

Telefonica

Phil Jordan

Group Chief Information Officer

Telekom Austria Group achieves faster service deployment and lower TCO with NetCracker's SDN-enabled vCPE solution

Telekom Austria Group

Guenther Ottendorer

Chief Technology Officer

Telenet achieves end-to-end digital BSS transformation and faster time-to-market with Netcracker

Telenet

Sam Lloyd

Chief Information Officer

TELUS achieves up to 67% lower TCO and 80% faster service configuration with Netcracker NaaS

Telus

Ibrahaim Gedeon

Chief Technology Officer

TELUS achieves up to 80% faster delivery of personalized, software‑defined networking with Netcracker NaaS

Telus

Ibrahaim Gedeon

Chief Technology Officer

Turk Telecom achieves rapid BSS transformation and billing consolidation in seven months with NetCracker's Next-Generation Revenue Management solution

Turk Telecom

Cengiz Erdoğan

Head of Revenue and Resource Management

Turkcell Superonline achieves greater operational agility and faster time-to-market with NetCracker OSS

Turkcell Superonline

Erdogan Bayrak

IT Governance & Enterprise Capabilities Manager

Vast Broadband achieves faster time-to-market for new services with NetCracker

Vast Broadband

Larry Eby

Chief Operating Officer

Vidéotron achieves real-time charging and scalable converged billing with NetCracker's Online Charging System

Vidéotron

Serge Legris

Vice-President, Engineering, Technologies and Products

Virgin Media achieves flexible scalability and reduced operating costs with Netcracker Managed Services for Revenue Management

Virgin Media

Duncan Macdonald

Executive Director of Technology & Transformation

VIVACOM achieves real‑time convergent billing and faster time‑to‑market with NetCracker Revenue Management

VIVACOM

Ivan Cholakov

IT Director

Vivo secures uninterrupted billing for 35M+ subscribers with Netcracker's revenue management and provisioning solution

Vivo

Alessandra Bomura

Chief Information Officer

Vodafone Germany achieves improved customer experience and scalable billing with Netcracker Revenue Management

Vodafone

Frederic Vanoosthuyze

Chief Information Officer

Vodafone achieves groupwide cloud transformation and faster service launches with NetCracker's Hybrid Operations Management

Vodafone

Fran Heeran

Head of Network Virtualization, SDN and NFV

Netcracker Transforms BSS and Enhances Content Delivery for Israel’s yes Satellite TV

yes

Roni Baranov

Vice President Information Management

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NetCracker B2B Case Studies & Customer Successes

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