Case Study: e& accelerates telecom transformation with Netcracker's Prime SI model

e& achieves 2x revenue growth and one-year go-live with NetCracker

The telecommunications operator e& partnered with Netcracker to advance its digital transformation. The challenge involved managing a complex, multi-vendor ecosystem, which often leads to delivery delays, cost overruns, and governance issues, requiring a more accountable and streamlined approach to its BSS modernization.

Netcracker implemented its Prime Systems Integrator model, assuming end-to-end accountability for the program. The solution expanded beyond initial BSS transformation to include large-scale revenue management, CPQ, and AI agents for sales and network engineering. As a result of Netcracker's involvement, e& was able to accelerate its transformation and leverage AI to drive automation and operational efficiency.

e&