Alchemer B2B Case Studies & Customer Successes

Alchemer (formerly SurveyGizmo) provides an integrated feedback management platform that enables businesses of all sizes to collect and act on feedback to find, get, and keep the best customers. Only Alchemer puts customers at the center of everything a company does, without changing the systems or processes they use. Alchemer provides feedback and insights to more than 15,000 customers globally, helping them transform into more customer-centric organizations. These customers create more than 50,000 new surveys each week and receive more than 1 million responses daily. Alchemer is a recognized leader for innovation, service, and value.

210 Analytics achieves actionable grocery shopping insights and faster SPSS exports with Alchemer

210 Analytics

Anne-Marie Roerink

Founder

Alkami - Customer Case Study

Alkami

Jason Pace

Senior Product Manager

Allrecipes achieves a jump from 2.5 to 4.5 App Store stars with Alchemer Mobile

Allrecipes

Alicia Cervini

Sr. Dir. of Business Strategy & Monetization

Amdocs achieves 40–60% higher response rates and action-driven VoC with Alchemer

Amdocs

Tzachi Ben-Sasson

Head of Global Voice of the Customer

Association of Independent Colleges of Art & Design (AICAD) achieves streamlined institutional data collection and benchmarking for 40 colleges with Alchemer

Association of Independent Colleges of Art & Design (AICAD)

Joanne Kersh

Director of Research

CEG Worldwide achieves automated advisor onboarding and marketing with Alchemer

CEG Worldwide

Heather O’Donnell

Senior MIS & Project Manager

How the City of Salem Used Alchemer to Streamline Operations and Boost Community Engagement

City of Salem

Kathy Ursprung

Communications and Media Relations Manager

Cornerstone Research achieves faster, more accurate online music research and automated song rotation with Alchemer

Cornerstone Research

Brad Riegel

Founder

DISH Network achieves major time and cost savings by automating and streamlining processes with Alchemer

DISH Network

Sean P.

Business Operations Manager

Dunkin' - Customer Case Study

Dunkin'

Andy Ades

Senior Product Manager

Educational Service District 113 achieves streamlined multilingual communications and automated reporting with Alchemer

Educational Service District 113

Liz Wuerffel

Communications Director

FanDuel - Customer Case Study

FanDuel

Four Winds Interactive achieves 10x increase in eNPS with Alchemer

Four Winds Interactive

Tor Stenbakken

Director of Organizational Development

GGA Partners achieves cost savings and scalable member surveys with Alchemer

GGA Partners

Ben Hopkinson

Director

From months to hours The secret behind a top market research firm's efficiency

Global Market Research Company

Guided Discoveries achieves data-driven program improvements and faster feedback with Alchemer

Guided Discoveries

Matt Mishalow

Chief Financial Officer

Hunter Douglas achieves faster recruitment and smarter CX decisions with Alchemer

Hunter Douglas

Todd Webster

CX Creative Manager in the Learning and Development Group under Customer Experience

InterContinental Hotels Group drives 9,000+ in-app customer conversations and doubles bookings with Alchemer Mobile

InterContinental Hotels Group

Bill Keen

Director of Mobile Solutions

Large U.S. Petroleum and Energy Company cuts TRIR to 0.00 and accelerates turnarounds 25% with Alchemer

Large Petroleum and Energy Company

Major U.S. Aircraft Manufacturer achieves streamlined workflows and improved safety and customer satisfaction with Alchemer

Major Aircraft Manufacturer

Major Gaming and Esports Company achieves rapid, detailed heatmap insights to boost player engagement with Alchemer

Major Gaming And Esports Company

Malwarebytes achieves enterprise feedback standardization and faster issue resolution with Alchemer

Malwarebytes

Diane Beaudet

Senior Manager for Customer Lifecycle Marketing

Mozilla achieves robust data governance and privacy while empowering employee experimentation with Alchemer

Mozilla

Tyler Downer

Senior Quantitative User Researcher

PCMag achieves $30,000+ in first-year savings by bringing surveys in-house with Alchemer

PCMag

Eric Griffith

Features Editor

Peter Gibb validates his Mindful Conversation survey and hypotheses quickly with Alchemer Survey Audiences

Peter Gibb

Peter Gibb

Consultant, Teacher and Author

Pilot Flying J - Customer Case Study

Pilot Flying J

Ginny Holmes

Senior Manager of Digital Products

Product Madness achieves automated, integrated NPS insights and improved player retention with Alchemer

Product Madness

Joana Freitas

VIP Support Manager

Professional Development and Research Institute on Blindness achieves more accessible surveys and higher-quality data with Alchemer

Professional Development and Research Institute on Blindness

Mary Ann Mendez

Researcher

How Alchemer supports Publishers Clearing House's digital evolution

Publishers Clearing House

Chris Mitchell

Vice President, Surveys

Renew Partnerships achieves real-time, actionable racial-climate insights with Alchemer

Renew Partnerships

Chad Brennan

Director

Researchscape International scales survey automation and boosts productivity with Alchemer

Researchscape International

Jeffrey Henning

Chief Research Officer

RetailMeNot achieves rapid, high-response web NPS and actionable customer insights with Alchemer Web

RetailMeNot

TechSoup achieves scalable, multilingual nonprofit surveying and eligibility vetting with Alchemer

TechSoup

Mike Yeaton

Senior Consultant

How Alchemer helped Vital Research revolutionize data collection in Minnesota’s assisted living facilities

Vital Research

Harold Urman

President

How Washburn & McGoldrick revolutionized feedback analysis with Alchemer Pulse

Washburn & McGoldrick

Dan Lowman

Senior Data Analytics Consultant

WeatherBug - Customer Case Study

Weatherbug

Jessica O’Rourke

Senior Product Marketer

Zillow - Customer Case Study

Zillow

Jessica Sheibach

Principal Mobile Program Manager

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