Case Study: Large U.S. Petroleum and Energy Company cuts TRIR to 0.00 and accelerates turnarounds 25% with Alchemer

Large Petroleum and Energy Company - Customer Case Study

Large Petroleum and Energy Company, a multi‑refinery operator with sites in Louisiana and Texas, faced a slow, paper‑based safety and compliance process that produced roughly two‑week turnaround times for violations and an elevated Total Recordable Incident Rate (TRIR). To achieve real‑time visibility and faster remediation they engaged Alchemer to digitize field reporting and integrate feedback into their operational systems.

Alchemer deployed a mobile feedback and workflow solution so workers could log violations via phone or tablet, automatically triggering notifications to the responsible contractor and delivering real‑time safety analytics. With Alchemer’s system the company cut issue resolution from weeks to hours, reduced TRIR from 0.55 to 0.00, completed plant turnarounds 25% faster, and eliminated manual data management through end‑to‑end automation.