Case Study: DISH Network achieves major time and cost savings by automating and streamlining processes with Alchemer

DISH Network - Customer Case Study

DISH Network, a Fortune 250 pay-TV provider with more than 13 million subscribers, turned to Alchemer to collect feedback and to automate, consolidate, and streamline multiple business processes. Facing the challenge of matching survey data to existing HR and sales systems and coordinating logistics for training, travel and calendaring, DISH needed a feedback platform that could integrate with its data stack.

Using Alchemer’s feedback platform integrated with SQL and Tableau, DISH created customizable dashboards, automated sales-training signups and materials workflows, built an internal hotel-review tool, and deployed a master calendar used company-wide. The Alchemer solution let DISH survey thousands, consolidate workflows, and save time and money while delivering actionable analytics across the organization.

DISH Network

Sean P.

Business Operations Manager