Case Study: Vital Research transforms assisted living data collection with Alchemer

How Alchemer helped Vital Research revolutionize data collection in Minnesota’s assisted living facilities

Vital Research, a social science research and evaluation firm, needed a more efficient and scalable way to collect data for Minnesota’s statewide Assisted Living Report Card. As the project expanded to more than 1,700 eligible facilities, the team had to replace paper-based surveys with a secure, flexible digital process that could support in-person resident interviews, family feedback, and multiple interview sessions.

Using Alchemer’s survey platform, API integrations, automation, and tablet-friendly survey tools, Vital Research streamlined real-time data collection, reduced processing errors, and eliminated thousands of hours of manual work. With Alchemer, the team completed more than 27,000 interviews, increased survey engagement to 75%, and delivered secure, accurate, actionable data to help residents, families, and facilities make better-informed decisions.

Vital Research

Harold Urman

President