Pitney Bowes B2B Case Studies & Customer Successes

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Pitney Bowes (NYSE:PBI) is a global shipping and mailing company that provides technology, logistics, and financial services to more than 90 percent of the Fortune 500. Small business, retail, enterprise, and government clients around the world rely on Pitney Bowes to remove the complexity of sending mail and parcels. For additional information visit Pitney Bowes at www.pitneybowes.com.

Case Studies

Showing 120 Pitney Bowes Customer Success Stories

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100+ Bed Texas Acute Care Hospital and Medical Center - Customer Case Study

Aflac achieves color-accurate brand identity, higher productivity and cost savings with Pitney Bowes IntelliJet

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Amey Plc achieves clearer asset visibility and improved road maintenance with Pitney Bowes Confirm

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A leading accounting and business advisory firm saved over $164K

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AVR, Inc. achieves 75% fewer print staff and 50% faster runs with Pitney Bowes' AcceleJet system

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Axonom achieves a major new client win and rapid AR/VR compute scaling with Pitney Bowes (Wheeler Financial) equipment leasing

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B-Source Outline achieves zero-defect accuracy, enhanced security and regulatory compliance with Pitney Bowes

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Barton & Cooney achieves 50% higher throughput and faster turnaround with Pitney Bowes White Paper Factory

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Billy Reid boosts international sales and fulfills viral Skyfall demand with Pitney Bowes

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Borderfree Retail achieves faster, more accurate checkouts and higher conversion rates with Pitney Bowes GeoSearch API

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Pitney Bowes shipping solutions allowed Boston Medical Center to take control of its shipping and cut costs dramatically even with increasing shipping volume

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Brimbank City Council achieves customer-centric, efficient services with Pitney Bowes' Spectrum Single Customer View

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Centerstone boosts client payment rates and cash flow with Pitney Bowes' Mailstream On Demand

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Challenger Limited achieves streamlined, multi-brand customer communications and faster document turnaround with Pitney Bowes

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Change Healthcare achieves 15% operational efficiency gain and major cost & storage savings with Pitney Bowes

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How Chatham University streamlined their shipping, mailing, and receiving workflows with a single, end-to-end platform

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Freeze out high prices and free-up cash

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City of Sydney achieves centralized asset management and cost savings with Pitney Bowes' Confirm platform

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University handling over 1,000 daily packages transforms mail center operations, and increases student satisfaction

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Cominco achieves on-time, on-budget, ecologically responsible mining with Pitney Bowes

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Communisis doubles output and achieves zero-error operational excellence with Pitney Bowes

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Community of Brindisi achieves 80-90% faster, user-friendly mapping to protect millennia-old heritage with Pitney Bowes

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Content Critical Solutions achieves 30% higher mailing capacity with Pitney Bowes Rival inserting systems

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Corangamite Shire Council achieves rapid map updates and staff self‑service with Pitney Bowes Spectrum Spatial Analyst

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Covéa (French mutual insurance group) anticipates and reduces climate risk exposure with Pitney Bowes' Spectrum Spatial Analyst

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Crane Rental Service, Inc. - Customer Case Study

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Data Visualization Company achieves 80% higher map engagement and up to 40% longer site visits with Pitney Bowes

De Montfort University achieves speedier, greener parcel processing with Pitney Bowes SendSuite Arrival

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Deckers Brands achieves hassle-free, faster returns and rapid refunds with Pitney Bowes SmartLabel

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Derbyshire County Council doubles daily repairs and reduces backlog by 62% with Pitney Bowes Confirm

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Direct Line achieves higher renewal engagement and clearer policy understanding with Pitney Bowes EngageOne Video

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Docutech achieves $150,000 annual postage savings while maintaining same‑day SLAs with Pitney Bowes Presort Services

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Domino’s Pizza streamlines franchise planning and boosts delivery reach with Pitney Bowes Location Intelligence

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Dorset County Council achieves faster highway maintenance and major efficiency gains with Pitney Bowes Confirm

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LA fashion leader delivers in style with Pitney Bowes

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EML achieves improved client engagement and personalized claims communication with Pitney Bowes' EngageOne Video

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Ezee-Source achieves faster, lower-cost shipping with Pitney Bowes

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Fairfield University conquers package delays to transform the student experience

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FedoPress achieves 75% digital conversion and major cost savings with Pitney Bowes

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Financial Statement Services, Inc. achieves faster throughput, reduced changeover time and lower labor costs with Pitney Bowes Epic inserting solution

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Financial Statement Services, Inc. achieves faster, more accurate mail delivery and cost savings with Pitney Bowes Presort Services

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Pitney Bowes shipping solutions streamlined Gem Shopping Network’s shipping operations while reducing the costs and complexities of a hybrid workforce

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GeoAssurance achieves clear, rapid hazard mapping and lower staffing costs with Pitney Bowes MapInfo Pro

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Geoffrey Insurance Services achieves 12% higher retention and stronger customer engagement with Pitney Bowes EngageOne Video

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GfK SE achieves precise, faster geographic boundary mapping with Pitney Bowes' MapInfo Pro

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Meeting Production Demand Requires the Right Partners

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Global CPG company cuts billing-related calls by 25% and improves cash flow with Pitney Bowes EngageOne Digital Self Service

Harvey Nichols achieves global e‑commerce expansion with Pitney Bowes Borderfree Retail

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Intellectual Technology, Inc achieves $3M annual postage savings and eliminates DMV plate inventory with Pitney Bowes

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Jane.com achieves faster, more accurate shipping and improved seller cash flow with Pitney Bowes

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Kent School achieves contactless, flexible package pickup and a superior campus experience with Pitney Bowes ParcelPoint smart lockers

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Kith NYC achieves faster international fulfillment and fewer returns with Pitney Bowes

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Klumm Brothers expands residential services and preserves cash flow with Pitney Bowes (Wheeler Financial)

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Haul in capital to harness a growth opportunity

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Pitney Bowes helped a luxurious, all-inclusive spa resort to take control of their shipping to maximize efficiency, cut costs, and reduce complexities

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Large Global Bank achieves improved AML compliance and reduced false positives with Pitney Bowes Spectrum Entity Resolution

Large Global Financial Services Firm achieves stronger AML compliance and faster investigations with Pitney Bowes Spectrum® Entity Resolution

Large North American Bank achieves branch transformation and sales growth with Pitney Bowes

Large Regional U.S. Bank achieves customer-centric AML detection and fewer false positives with Pitney Bowes Spectrum Entity Resolution

Leading Commercial Bank achieves 96% data accuracy and a Single Customer View with Pitney Bowes

Leading Digital Graphic Company achieves a unified customer view and $3M+ sales gain with Pitney Bowes

Leading Human Capital Management Provider monetizes customer data with Pitney Bowes Spectrum Geocoding for Big Data

Law firm fixes a software crash & accounting problem in one week

Leading Luxury Goods Retailer achieves accurate global customer data and seamless omni-channel recognition with Pitney Bowes

Leading Midwestern Insurance Company achieves a consolidated single customer view and 99%+ match rates with Pitney Bowes Single Customer View

Leading Real Estate Web Portal improves property search accuracy and boosts user engagement with Pitney Bowes School Boundaries data

Leading UK Highway Service Providing Company achieves faster, more accurate pothole repairs and improved public service with Pitney Bowes

Linda's Stuff achieves 50% shipment growth and lower shipping costs with Pitney Bowes SendSuite

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Lovepop achieves enhanced delivery tracking and fewer support calls with Pitney Bowes

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1,500+ hours saved with smarter shipping and mailing operations

Global leader in sports entertainment modernizes their mail center with Shipping 360®

Mars Capital achieves FCA‑compliant, scalable mail fulfillment and 50% mailing cost savings with Pitney Bowes Mailstream on Demand

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Mele Printing achieves high-quality color, faster production and lower costs with Pitney Bowes AcceleJet system

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Minnesota Twins Baseball Club achieves fast, efficient handling of 50,000 packages with Pitney Bowes

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Minnesota Twins Baseball Club saves $20K per season and boosts shipping efficiency with Pitney Bowes SendPro P3000

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How a national law firm gained daily visibility into sending and spending

Nationwide Building Society boosts market share with Pitney Bowes Portrait 360° customer-view solution

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North Lanarkshire Council achieves same-day resident responses and higher field productivity with Pitney Bowes ConfirmConnect

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Orange România achieves expanded data access and greater operational visibility with Pitney Bowes' Spectrum Spatial Analyst

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Owlett-Jaton automates folding and insertion of 4,000 weekly invoices with Pitney Bowes

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Peabody Housing Association achieves clear, paperless asset management and accurate service charges with Pitney Bowes Confirm

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Peugeot Citroën Automobiles achieves more accurate sales forecasting and network planning with Pitney Bowes MapInfo Drivetime

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PlanetShoes nearly doubles international conversions and reduces returns with Pitney Bowes Cross-Border Global Ecommerce

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Poste Maroc achieves a 1.5% undeliverable mail rate with Pitney Bowes Spectrum

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Primedia Outdoor achieves demonstrable ROI and data-driven location intelligence with Pitney Bowes MapInfo Pro

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Property and Casualty Insurance Company achieves near-100% parcel-level location accuracy and faster quoting with Pitney Bowes Spectrum

Real Estate Technology Provider achieves enhanced map-based property search and neighborhood insights with Pitney Bowes

Rexall achieves targeted site selection and demand‑aligned offerings with Pitney Bowes GeoInsight

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Riverina Water County Council achieves real-time mobile GIS access and major efficiency gains with Pitney Bowes Spectrum Spatial Analyst

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Rockets of Awesome achieves a kid‑first subscription experience and seamless, fast fulfillment with Pitney Bowes

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Schwan's Company achieves a 25% reduction in duplicate customer records with Pitney Bowes

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Security First Insurance achieves improved customer engagement with Pitney Bowes' EngageOne Video

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Shelby American turns shipping into profit and boosts repeat business with Pitney Bowes SendSuite Live

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Small High-Speed Growth IT Company - Customer Case Study

CRM mapping plug-in startup achieves rapid scale and market leadership with Pitney Bowes data

Southwark Council achieves easy, mobile-friendly GIS access for staff and residents with Pitney Bowes Spectrum Spatial Analyst

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Sovos Compliance achieves rooftop-level tax accuracy and faster compliance with Pitney Bowes GeoTAX

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State of Louisiana achieves contactless, secure mail delivery and 40% reduction in man-hours with Pitney Bowes Intelligent Lockers

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Texas Tax Assessor Collector office streamlines delivery of important documents and items with ParcelPointTM Smart Lockers

The Atlanta Journal-Constitution achieves 44% postage savings and rapid nationwide fulfillment with Pitney Bowes Presort Services

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The Auto Club Group cuts model creation time from 5 months to 6 weeks with Pitney Bowes' Spectrum Miner

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The City of Edinburgh Council achieves 90% repair backlog reduction and smarter asset management with Pitney Bowes' Confirm solution

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The Tot achieves seamless international shipping and 20% of sales from abroad with Pitney Bowes

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A multilocation title company upgrades mail process for quicker closings and more reliable delivery

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Tobi (California fast-fashion retailer) achieves 10% reduction in returns costs and 15% fewer return-related calls with Pitney Bowes

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How a top US financial enterprise centralized shipping control and cut costs for 200,000 users

How a top US financial enterprise centralized shipping control and cut costs for 200,000 users

U.S.-Based Retail Bank achieves 58% fewer false positives and $10M/year cost savings with Pitney Bowes Spectrum® Entity Resolution

United Kennel Club achieves consolidated, time‑saving multi‑carrier shipping with Pitney Bowes SendPro

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University of Connecticut achieves faster, accurate campus parcel delivery with Pitney Bowes SendSuite Tracking and OneSort Pro

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Hartford leads the way processing seamlessly 60,000 packages a year

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University of Liverpool achieves full parcel accountability and faster mail handling with Pitney Bowes' SendSuite Arrival

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University of Manchester achieves streamlined mailroom operations and automated package tracking with Pitney Bowes

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University of Southern Queensland achieves higher student engagement and increased enrollment with Pitney Bowes EngageOne Video

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Visible Supply Chain Management achieves 50% faster transaction times and doubles throughput with Pitney Bowes

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Wake Forest University achieves streamlined, convenient mail and package delivery with Pitney Bowes' ParcelPoint Smart Lockers and Shipping 360

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Wesleyan Assurance Society achieves clear, consistent and timely customer communications with Pitney Bowes EngageOne

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Willis Group achieves faster, more accurate global risk analysis with Pitney Bowes Spectrum Technology

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Wingate University transforms shipping, mailing, and receiving with Pitney Bowes, achieving 18.7% in annual savings

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Wipro achieves automated mail tracking and improved productivity with Pitney Bowes SendSuite Tracking Online

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