Case Study: Minnesota Twins Baseball Club achieves fast, efficient handling of 50,000 packages with Pitney Bowes

Fielding 50,000 packages is a walk in the ballpark for the Minnesota Twins

The Minnesota Twins Baseball Club faced the challenge of processing and tracking roughly 50,000 incoming parcels, packages and mail each season with a one-person office services operation. To improve efficiency and streamline both incoming and outgoing items, the Club deployed Pitney Bowes solutions, including SendSuite Tracking Online for package logging and the SendPro P3000 for outbound mailing and shipping.

Pitney Bowes’ cloud-based SendSuite Tracking Online paired with a wireless scanner let the coordinator log hundreds of items quickly, access tracking from an iPhone, and generate recipient reports, while the SendPro P3000 handled outbound processing. The change shaved about two minutes per package—roughly 100,000 minutes (≈1,667 hours) saved over a season—reduced handling, improved visibility for recipients and helped the Minnesota Twins Baseball Club keep operational costs in check with ongoing Pitney Bowes support.

Minnesota Twins Baseball Club

Josh Fallin

Coordinator, Office Services