Case Study: Linda's Stuff achieves 50% shipment growth and lower shipping costs with Pitney Bowes SendSuite

Linda’s Stuff online consignment optimizes growth and efficiencies with SendSuite

Linda’s Stuff, a leader in luxury consignment handling up to 3,000 packages a day and serving hundreds of thousands of global suppliers and customers, faced complex supply‑chain and CRM challenges: heavy inbound/outbound shipping, large‑scale warehousing and the need to fulfill orders within a 24‑hour window. To address these issues, Linda’s Stuff partnered with Pitney Bowes and implemented SendSuite Live and SendSuite Tracking.

Pitney Bowes’ SendSuite solution automated outbound shipping with rate‑shopping, accelerated order‑to‑delivery, and delivered real‑time tracking for consigned items. As a result, Linda’s Stuff increased daily shipments by 50% without adding shipping staff, maintained eBay “Top Rated Seller” 24‑hour fulfillment, eliminated $50,000 in annual overtime, reduced freight costs, and scaled operations using five SendSuite stations in its 57,000‑sq‑ft facility.

Linda's Stuff

Fred Lightman

President