Case Study: National Law Firm achieves daily visibility, 50% less admin time, and 100% compliance with Pitney Bowes Shipping 360

How a national law firm gained daily visibility into sending and spending

The National Law Firm, a Midwest-based legal practice, needed better control over thousands of daily client communications to avoid missed deadlines, billing disputes, and compliance risks. It turned to Pitney Bowes and its Shipping 360 platform to improve visibility into sending and spending while supporting secure, timely mail and shipping operations.

Pitney Bowes implemented Shipping 360 with shipping software, analytics and data, and Digital Certified Mail to streamline the firm’s mail workflow and compliance processes. The result was total transparency, 50% less administrative time, and 100% compliance, helping the firm improve cost recovery and confidence across thousands of matters.