Case Study: Centerstone achieves faster payments and lower billing costs with Pitney Bowes Mailstream On Demand

Centerstone boosts payment collections 2–3x with Pitney Bowes

Centerstone, a healthcare provider serving individuals and families across several states, faced a resource-heavy manual billing process that consumed staff time and slowed payment collections. To address this challenge, they partnered with vendor Pitney Bowes and implemented its Mailstream On Demand service.

By leveraging Pitney Bowes' cloud-based platform to automate statement generation and delivery, Centerstone transformed its operations. The solution resulted in a 2-3x increase in customer payment collections, significantly reduced operational overhead, and freed up staff to focus on patient services instead of manual mailing tasks.

Centerstone