Case Study: Major League Baseball achieves faster, lower-cost package operations with Pitney Bowes

1,500+ hours saved with smarter shipping and mailing operations

Major League Baseball faced the challenge of managing high-volume logistics across two locations—a game-day ballpark and a spring training stadium—while tracking more than 50,000 packages a year. With gear, tickets, sponsorship materials, and fan mail moving through the system daily, MLB needed a faster, more accurate way to handle incoming deliveries. Pitney Bowes provided PitneyTrack® inbound package tracking software to replace manual tracking and improve mailroom operations.

With Pitney Bowes and PitneyTrack Inbound, MLB staff began scanning packages with mobile handheld devices and accessing real-time tracking data from anywhere, creating better visibility across both sites. The result was a streamlined, scalable process that saved 1,500+ hours annually and more than $60,000 in yearly costs, while speeding deliveries and reducing manual effort.