Case Study: a county correctional institution strengthens legal mail security with Pitney Bowes sender verification software

county correctional institution in the Northeast reduces false positives and falsified legal mail with Pitney Bowes

A county correctional institution in the Northeast was facing a significant challenge with falsified legal mail being used to smuggle contraband. Their existing inspection process was unreliable, causing delays for legitimate mail and generating frequent false positives. To address this, the institution turned to Pitney Bowes for a solution involving their legal mail sender verification software.

Pitney Bowes implemented a system that generated unique barcode labels for authorized legal professionals. When mail arrived, staff could quickly scan the barcodes to verify the sender, with automatic alerts for any invalid codes. This solution from Pitney Bowes strengthened security by reducing falsified mail, streamlined the verification process, and ensured legitimate correspondence was delivered without the previous delays. The success led the county to expand the software's use to other offices.