Case Study: TitleOne achieves faster, more reliable certified mail delivery with Pitney Bowes

A multilocation title company upgrades mail process for quicker closings and more reliable delivery

TitleOne, a multilocation title and escrow company serving Washington, Idaho, and Montana, needed a better way to manage time-sensitive foreclosure notices. Its team was handling Certified Mail and Return Receipt cards by hand and making repeated post office trips, creating delays, extra work, and compliance risk. Pitney Bowes helped TitleOne modernize this process with its Shipping 360® Platform and Certified Mail with Electronic Return Receipt (ERR).

Using Pitney Bowes, TitleOne digitized certified mail preparation, tracking, and proof of delivery, eliminating green cards and reducing trips to USPS. The result was a faster, more reliable workflow that saved 2–4 hours each week and $1.48 on each mailpiece, while improving compliance and making foreclosure communications fully digital.

TitleOne

Sheri Coleman

Trust Services Assistant