Case Study: Texas Tax Assessor Collector Office streamlines document delivery and reduces in-person visits with Pitney Bowes ParcelPoint Smart Lockers

Texas Tax Assessor Collector office streamlines delivery of important documents and items with ParcelPointTM Smart Lockers

The Texas Tax Assessor Collector Office needed a better way to handle high volumes of dealership transactions from more than 300 active car dealerships in the county. The office wanted to reduce time spent on in-person visits while still giving staff the ability to assist taxpayers who needed personal support, and turned to Pitney Bowes’ ParcelPoint Smart Lockers.

Pitney Bowes helped the Texas Tax Assessor Collector Office streamline document delivery by using ParcelPoint Smart Lockers and encouraging dealers to submit requests through the webDEALER website. This solution reduced in-person appointments, improved efficiency, and provided a secure, convenient way to distribute essential documents and inventory.