Case Study: Owlett-Jaton automates folding and insertion of 4,000 weekly invoices with Pitney Bowes

Owlett-Jaton implements a solution to automate the folding and insertion of its 4000 weekly invoices

Owlett-Jaton, the UK's largest stockist of fasteners, fixings, ironmongery and hardware, was spending significant time on its weekly mailing cycle: processing over 4,000 invoices with an outdated printer and no inserting system meant staff were manually stuffing envelopes for about three hours a day. To automate and speed invoice production, Owlett-Jaton engaged Pitney Bowes for a digital mailing and inserting solution, including PB First software.

Pitney Bowes delivered a competitively priced, end-to-end package—PB First for data linking and reformatting invoices plus an inserting system—that automated folding and insertion and streamlined document production without changing the source application. The change cut mailing effort from three hours per day to two mornings per week, improved company image through reformatted invoices, increased employee productivity, and left the operation ready for future growth.

Owlett-Jaton

Joy Mycock

Post Room Team Leader