Case Study: The Auto Club Group cuts model creation time from 5 months to 6 weeks with Pitney Bowes' Spectrum Miner

AAA reduced the time it took to create models from 5 months to just 6 weeks

The Auto Club Group’s Southern Region (serving more than 6 million customers) relied on its Advanced Analytics team to produce predictive models and answer ad-hoc data requests, but traditional tools meant a single modeling project could take up to five–six months. To respond faster, produce more models, and enable business units to self-serve routine analytics, The Auto Club Group turned to Pitney Bowes, deploying Spectrum Miner™ alongside Portrait Self Service Analytics.

Pitney Bowes simplified and accelerated model development by enabling a single aggregate data table and self-service analytic access; as a result, The Auto Club Group cut model build time from five months to six weeks, resolved 75% of incoming business-unit requests, increased predictive accuracy, and saved about 1.5 hours per project (roughly 126 hours per month). Productivity rose to an average of 13 projects per employee per month, and 150 employees now use Portrait Self Service Analytics for on-demand insights.

The Auto Club Group

Kristin Rahn

Director, AAA Advanced Analytics