Case Study: Andorra Telecom achieves streamlined operations and faster time-to-market with NetCracker

Andorra Telecom Boosts Efficiency with a Modernized IT Infrastructure

Andorra Telecom, the government-run incumbent serving the Principality of Andorra for more than 40 years, needed greater agility as it upgraded its network to fiber and 4G and customers demanded faster, personalized services. A patchwork of legacy BSS/OSS and back-office systems was slowing product launches and making service delivery costly and complex.

The operator selected Netcracker’s integrated end-to-end BSS/OSS and consolidated revenue management to replace multiple purpose-built systems with a single platform. The modernization simplified operations, enabled faster product rollouts, supported any service and payment method, reduced time-to-market and improved the overall customer experience.

Andorra Telecom

Joan-Marc LAUGA

Chief Technology Officer