Case Study: TELUS achieves up to 80% faster delivery of personalized, software‑defined networking with Netcracker NaaS

NEC and Netcracker Advance Commercial NaaS Deployment at TELUS

TELUS, a leading Canadian telecommunications company serving millions of customers, faced the challenge of delivering faster, more flexible and cost-effective networking services for businesses—especially software-defined offerings like SD‑WAN—while meeting increasingly complex customer demands and reducing operational costs.

To address this, TELUS deployed NEC/Netcracker’s Network-as-a-Service solution in production, using Order Management, Service Orchestration and Business Enablement Applications (including a real-time NaaS self‑service portal and customer/product information management). The platform lets customers build and manage cloud-optimized networks quickly, enabling new services to be configured up to 80% faster, lowering networking costs and accelerating delivery of personalized, software-defined services.

Telus

Ibrahaim Gedeon

Chief Technology Officer