Case Study: Virgin Media achieves flexible scalability and reduced operating costs with Netcracker Managed Services for Revenue Management

Virgin Media Leverages Netcracker's Managed Services for Revenue Management

Virgin Media, part of Liberty Global and a leading provider of broadband, TV, mobile and landline services across the UK and Ireland, needed a way to scale operations more flexibly, reduce operating costs and meet increasingly complex customer and business-service demands. To support its growth and transformation goals, the company sought a managed approach for its Revenue Management capabilities.

Virgin Media selected Netcracker as its multiyear managed services provider for Revenue Management. By outsourcing these functions to Netcracker, Virgin Media expects greater operational flexibility, lower costs and improved ability to deliver customized services to business customers — extending a trusted partnership and simplifying its journey to become a fully digital service provider.

Virgin Media

Duncan Macdonald

Executive Director of Technology & Transformation