Case Study: C Spire achieves unified converged billing for pre-paid and post-paid wireless services with NetCracker

C Spire Goes Live With Netcracker Converged Billing

C Spire, a diversified telecommunications company that operates the largest privately held wireless unit in the U.S., needed to replace two separate legacy billing systems—one for post‑paid and one for pre‑paid services—to better support its mobile subscribers and future services. Consolidating rating, billing and mediation across its 2G/3G/4G LTE+ network was a mission‑critical challenge to simplify operations and enable growth.

Netcracker implemented its converged Revenue Management platform with Active Mediation, migrating both pre‑paid and post‑paid customers onto a single rating and billing system and adding components for service activation and collections. The go‑live delivered a successful, unified billing environment that streamlined operations, supported new services and revenue opportunities, and reflected Netcracker’s proven delivery and migration expertise.

C Spire

Carla Lewis

Senior Vice President of IT