Case Study: Lightpath achieves streamlined operations and enhanced automation with Netcracker BSS/OSS Solution Suite

Lightpath Deploys Netcracker’s BSS/OSS Solution Suite

Lightpath, a provider of Ethernet-based communications for businesses in the New York metropolitan area, sought to streamline operations and increase automation to better serve customers in a fast-changing, technology-driven market. The company needed a modern BSS/OSS platform to improve operational efficiency and accelerate service delivery.

Lightpath deployed Netcracker’s next-generation BSS/OSS solution suite—covering integrated service and resource inventory, service provisioning, order management, and product catalog—to automate workflows and consolidate systems. The implementation has streamlined operations, delivered IT and business benefits, and enabled faster, more flexible customer service with ongoing support from Netcracker.

Lightpath

Christopher Rabii

Senior Vice President of Technical Operations