Case Study: Vast Broadband achieves faster time-to-market for new services with NetCracker

Vast Brings New Services to Market Faster

Vast Broadband, a regional cable operator serving South Dakota, southwestern Minnesota and northwestern Iowa, faced the challenge of entering a new competitive market after acquiring cable, Internet and phone systems (about 50,000 customers) from WOW. The company needed to improve customer management and reduce time-to-market for more sophisticated services while avoiding integration issues during a rapid onboarding.

Netcracker delivered a cable-specific, end-to-end order-to-cash solution using hosted managed services implemented over seven months. The managed platform simplified ordering and activation, continued to be hosted and optimized by Netcracker, and enabled Vast to onboard thousands of subscribers without integration problems, accelerate service rollouts, improve the customer experience, and easily integrate with other systems.

Vast Broadband

Larry Eby

Chief Operating Officer