Case Study: T-Mobile Netherlands achieves optimized end-to-end product management and faster time-to-market with NetCracker Product Management solution

T-Mobile Netherlands Optimizes End-to-End Product Management with Netcracker BSS

T-Mobile Netherlands, a major mobile operator and part of Deutsche Telekom serving over four million customers, needed to modernize how it manages and delivers services. The company faced fragmented, built-to-order systems and lacked a centralized product catalog and lifecycle management, which slowed time-to-market, increased technical complexity and led to incorrect offers to customers.

T-Mobile selected Netcracker’s Product Management solution—combining Product Catalog and Product Lifecycle Management and delivered using an agile approach—to consolidate product information, replace legacy systems with COTS software, and provide end-to-end visibility and control. The implementation streamlined product development and retirement processes, improved internal collaboration, reduced complexity and errors, and accelerated time-to-market to enhance customer experience and retention.

T-Mobile

Jeroen Van Der Sman

Manager Solution Design