Case Study: Midco achieves advanced B2B billing and dynamic pricing with Netcracker's Revenue Management solution

Midco Expands Billing Relationship With Netcracker to Leverage Advanced B2B Billing Capabilities

Midcontinent Communications (Midco) is a leading Upper Midwest provider of internet, cable, phone, data center and managed services for residential and business customers. To better serve its growing B2B base and support dynamic pricing and complex service combinations, Midco expanded its billing relationship with Netcracker to address increasingly sophisticated billing, rating and operational cost challenges.

Midco deployed Netcracker’s next‑generation Revenue Management solution to consolidate billing and rating for data center, labor, hosted, security, managed WiFi and traditional connectivity services on a single platform. The implementation enables dynamic, vertical‑targeted offers and tailored service bundles, strengthening customer relationships, expanding revenue management capabilities and reducing operational overhead.

Midco

Gary Shawd

Vice President of Information Systems