Case Study: Blue Ridge Communications achieves streamlined ordering, billing and provisioning with Netcracker Revenue Management Solution

Blue Ridge Communications Signs Multiyear Renewal for Netcracker Revenue Management Solution

Blue Ridge Communications, a long-established cable provider serving residential and small business customers in the mid-Atlantic since 1950, needed a reliable, scalable revenue management platform to handle ordering, billing, provisioning and operations across pay‑TV, on‑demand video, high‑speed data, voice and smart‑home services as it grows and diversifies. Ensuring mission‑critical performance and profitability across multiple product lines and market segments was a key operational challenge.

Blue Ridge renewed a multi‑year license for Netcracker’s Revenue Management solution, extending a longstanding partnership. The Netcracker platform continues to deliver a proven, scalable foundation for ordering, billing and provisioning, supporting ongoing operations, future growth and service innovation with high reliability and mission‑critical performance.

Blue Ridge Communications

Mark Masenheimer

Vice President of Operations