Case Study: Maxis achieves faster service deployment and better network utilization with NetCracker's Resource & Service Management Suite

Maxis Transforms Service Layer With Netcracker's Resource and Service Management Suite

Maxis Berhad, Malaysia's leading communications service provider with the country’s largest high‑speed network, needed to transform its service layer to deliver advanced services and comprehensive mobile access. The operator sought better network utilization, faster service rollout and stronger ROI on its network investments.

Netcracker implemented its Resource & Inventory Management solution—including the Netcracker Framework, Resource Management and Service Management modules—and signed a multi‑year professional services extension to support and extend the platform. The upgrade accelerated service deployment, improved network utilization, enabled broader monetization of Maxis’s data and integrated offerings, and strengthened the vendor partnership.

Maxis