Case Study: Turk Telecom achieves rapid BSS transformation and billing consolidation in seven months with NetCracker's Next-Generation Revenue Management solution

Netcracker Next-Generation Revenue Management Solution Rapidly Transforms BSS for Turk Telecom

Turk Telekom, Turkey’s leading integrated communications provider, needed to modernize its business support systems for a substantial fixed-line and enterprise services business. Facing three legacy billing platforms that limited agility and service enablement, the company sought a fast, consolidated BSS solution to reduce costs and better serve large enterprise customers.

Using Netcracker’s next‑generation Revenue Management solution, Turk Telekom completed the transformation in seven months, replacing three legacy billing systems and migrating corporate security, enterprise VPN and point‑to‑point networking services. Netcracker delivered architecture, configuration, testing and support services, resulting in a streamlined BSS landscape, operational efficiencies, cost reductions and improved ability to deliver sophisticated services to enterprise clients.

Turk Telecom

Cengiz Erdoğan

Head of Revenue and Resource Management