Case Study: Bouygues Telecom achieves converged mobile and fixed-line billing with Netcracker Revenue Management

Bouygues Telecom Selects Netcracker's Revenue Management in Drive Toward Convergence

Bouygues Telecom, a French communications operator serving 17.8 million customers, sought to converge its mobile and fixed-line billing and support a broader digital transformation and long‑term growth. Already using Netcracker’s Revenue Management for mobile, Bouygues extended the platform to fixed-line services (planned for Fall 2018) to modernize mission‑critical billing and streamline customer‑facing operations.

Netcracker delivered an upgraded, highly configurable and scalable BSS Revenue Management solution that consolidates mobile and fixed‑line billing, reduces operational costs and supports new digital services. The deployment strengthened the two companies’ partnership and positioned Bouygues Telecom to bill and deliver innovative, user‑friendly services more efficiently.

Bouygues Telecom

Alain Moustard

Chief Information Officer