BMC Software

BMC delivers software solutions that help IT transform digital enterprises for the ultimate competitive business advantage. BMC have worked with thousands of leading companies to create and deliver powerful IT management services. From mainframe to cloud to mobile, BMC pair high-speed digital innovation with robust IT industrialization—allowing customers to provide amazing user experiences with optimized IT performance, cost, compliance, and productivity. BMC believe that technology is the heart of every business, and that IT drives business to the digital age.

Case Studies

Showing 88 BMC Software Customer Success Stories

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Transamerica delivers financial services to 20MM+ people worldwide and streamlines compliance with strategic automation

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Multinational retailer Alshaya uses process automation to transform the experience for 160MM customers across 2,800+ stores

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Amadeus delivers innovative global travel services with powerful digital business automation

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Anne Arundel County Public Schools enhances digital learning for over 80,000 students with optimized incident management

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ATPCO manages airfares for 460+ airlines and optimizes its databases with advanced automation

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Multinational insurance provider Aviva seamlessly delivers innovation for its 31 million customers

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Leading Italian bank MPS boosts IT resource utilization, cuts costs, and reduces business risk with strategic capacity optimization

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Banco BPI, a leading Portuguese financial group, increases transaction speeds by 200% with efficient mainframe performance

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Bank Central Asia achieves near-zero downtime of critical IMS databases to give its customers enhanced online banking services

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Bank of Communications, a top-5 Chinese commercial bank, delivers sophisticated financial services at massive scale

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$6.8B cocoa manufacturer Barry Callebaut supports rapid growth and employee productivity with cloud-based IT service management

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Germany’s BITMARCK Group maintains 100 percent SLA compliance with immediate IBM IMS database recovery

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U.S. healthcare provider Blue Cross Blue Shield cuts batch failure rate by 50% with superior workload automation

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JDA Software cuts provisioning time from 60 days to 2 hours with strategic cloud management and saves $500,000 annually

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Boston Scientific keeps its IT infrastructure health in check to ensure timely delivery of medical devices for doctors and patients

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Leading IT service provider Buchanan Technologies manages 250% more users while maintaining exceptional service delivery

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Buckeye Partners, a primary distributor of petroleum in the U.S., slashes audit preparation time by 95% with powerful cloud-based ITSM

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Central Technology Services (U.S.) levels the playing field in a competitive banking marketplace with streamlined service delivery

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Charter Manufacturing, a leader in the steel and iron industry, improves patch deployment success rate 200% with optimal client management

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CMC Markets uses leading-edge automation technology to keep its NextGen online trading platform stable, agile, and efficient

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Belgian-based retailer Colruyt Group controls mainframe costs with advanced subsystem optimization

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Leading U.S. retailer Columbia Sportswear slashes operating costs and increases margins with strategic IT operations management

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Coop retail (CH) uses high-performance middleware management to keep its 800 locations stocked and 3 million members satisfied

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Leading European retailer Delhaize Group generates $29B per year in sales with superior mainframe automation

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Dell Services delivers improved support, efficiency, and compliance for critical help desk systems and patient records

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Deutsche Telekom guarantees reliable telecom services for over 150 million customers with intelligent middleware monitoring

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Dutch Ministry of Economic Affairs uses the cloud to cut platform delivery time from 2 weeks to 3 hours

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Dillard’s satisfies retail customers at 330 U.S. locations by processing complex transactions quickly and cost-efficiently

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Eaton supports its power management business and transforms its IT service experience with optimal automation and ITSM

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U.S. infrastructure management provider Ensono keeps customers satisfied and productive with holistic, automated monitoring

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Contact center software vendor Five9 improves operational level agreement (OLA) compliance by 70% with real-time incident management

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Florida Hospital supports quality care in 1MM patient visits per year with a healthy, always-on IBM® DB2 environment

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Fujitsu FSAS (Japan) streamlines and standardizes its cloud-based IT services business with server automation

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South Africa’s Gauteng Department of Education transforms ICT to support a digital learning strategy for 2MM students

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World’s leading appliance manufacturer Haier Group partners with BMC to support its over 80,000 employees

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Harmony Information Systems ensures optimal home healthcare services for over 25K users with customercentric performance data

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Helsana accelerates its IT service request and approval processes with high-performance automation

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Hong Kong Air Cargo Terminals Limited keeps up to 3.5MM tons of cargo moving annually with workload automation

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HUK-COBURG (Germany) delivers new insurance services to 10MM customers with optimal developer self-service and automation

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inContact, the leader in cloud contact center solutions, uses multi-cloud monitoring solutions to maintain its 99.99% SLA

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Ingram Micro, a $46.5B wholesale tech products distributor, automates 900K batch transactions per week

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Instituto de Informàtica unleashes automation to improve Portugal’s social security systems and service for millions of people

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taú Unibanco transforms banking with new digital services enabled by BMC

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Kaohsiung Veterans General Hospital (Taiwan) ensures excellent patient care with strategic workload automation

Mainframe MLC cost management strategy helps insurance leader Kemper Corporation cut mainframe costs

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Leading Enterprise Software Company Identifies Up to 28% Cost Savings Through Cloud Optimization Strategies

Leading U.S. Supermarket Chain Improves Productivity and Customer Satisfaction with Integrated Service Management

Leeds City Council (UK) serves its fast-growing constituency more effectively and cost-efficiently with ITSM in the cloud

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Lockheed Martin maximizes systems availability and automation to help complete an F-35 fighter jet every day

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Maitland reduces batch incident rates by 80% for its fund services with over USD 210 billion in managed assets worldwide

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ME Bank (AU) cuts overnight batch processing windows to deliver great banking services on time, every time

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Leading European Retailer Mercator gains efficiencies and revenues with bestin-class ITSM solutions

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Federal Office of Meteorology and Climatology MeteoSwiss boosts employee productivity with a self-service helpdesk

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Mitchell International moves service desk to the cloud and saves 37K hours annually processing 50 million insurance transactions

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Saudi telecom leader Mobily reduces internal service request fulfillment time from weeks to minutes via the cloud

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Morningstar gains 10X efficiency with cloud automation to promote over 480,000 investment offerings

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Leading commercial truck manufacturer Navistar harnesses big data to improve driver efficiency and grow customer uptime

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Network International, a leading Middle East payment solutions provider, cuts IT service response time by 80%

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Leading publisher News UK optimizes digital service management to keep presses rolling for 11MM readers

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Northwestern University (U.S.) gains real-time visibility into application performance for over 25,000 users

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UK telecom provider O2 delivers award-winning service to 25 million mobile customers with industry-leading service management

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Leading Spanish insurer OCASO seamlessly transitions to the cloud to deliver enhanced IT service for over 12,000 users

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Orange Business Services (France) delivers agile cloud solutions so its 2MM+ global customers can focus on business growth

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Railinc leverages big data and automation to help keep 1.6MM railcars rolling across 140K miles of track

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Raymond James Financial successfully manages $500B in customer assets with optimized workload automation

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Sanofi, a worldwide leader in pharmaceuticals, fosters innovation and manages rapid growth with optimized capacity management

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Business software leader SAP powers R&D innovation with near-instant, cloud-based delivery of IT infrastructure

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Seattle Public Schools unlocks new funds for student success with dramatic IT cost-savings and streamlined operations

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Southwest China’s largest bank, Sichuan Rural Credit Union, revolutionizes IT service management and reduces service calls by 87%

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Leading European bank Société Générale boosts service quality and cuts outsourcing with superior performance management

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Spark Ventures delivers fast VOD and WiFi, delighting bandwidthhungry New Zealand digital consumers

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BMC Education and Consulting Services help State of Oregon seamlessly upgrade 2,700 servers

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Telefónica Colombia Delivers World-Class Service and Reduces IT Infrastructure Costs

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Telekom Austria Group empowers its $4B business with cloud-enabled digital service management

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The U.S. Oncology Network seamlessly delivers life-saving care with comprehensive service management

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Spanish IT organization TIREA deploys SecOps strategy that improves IT operational efficiencies with 100% compliance

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Totalsec strengthens cyber security for 150+ enterprises, government agencies, and nonprofits around the world with BMC solutions

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Transport for London enables better service for London Underground customers with mobile workforce solutions

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University of Connecticut meets changing student, faculty, and staff needs with fast, reliable batch processing across integrated systems

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Multibillion dollar insurance provider Unum cuts batch service requests by over 60% for its 10,000 employees

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Leading international payment solutions company Valitor reduces DB2 reorg application runtimes and database storage requirements

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Visiting Nurse Service of New York transforms its IBM DB2 environment for fast, reliable access to unstructured patient data

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Leading mobile carrier Vodafone delivers a bestin-class self-service IT experience to its 150,000 worldwide employees

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Acclaimed European research institute Wageningen UR optimizes its IT infrastructure for 15K+ client computers

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Weatherford, a $15B global oil and gas service provider, delivers exceptional IT support with consolidated Service Desk functionality

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Windstream, a $6B communications service provider, automates comprehensive daily scanning of its IT server assets

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Wipro, a leading global IT services firm, manages elite hybrid cloud environments with optimized ITSM and compliance

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Japanese wireless provider Wi2 cuts service delivery time and costs with automated, cloud-based infrastructure management

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