Case Study: Wipro Technologies achieves 95% faster service delivery and complete compliance with BMC Software

Wipro, a leading global IT services firm, manages elite hybrid cloud environments with optimized ITSM and compliance

Wipro, a global IT services firm with more than $7 billion in revenue serving clients across 175 cities and six continents, needed to deliver cost-effective, agile, and scalable hybrid cloud infrastructure that could meet diverse customer requirements while maintaining reliability, performance, and regulatory compliance as its services expanded.

Wipro deployed BMC Cloud Lifecycle Management, BMC Remedy ITSM Suite, and BMC BladeLogic Automation to enable automation, multitenancy, ITIL‑compliant service management, and automated patching. The solution created a self‑service full‑stack portal, accelerated deployments from weeks to minutes, improved visibility and incident/change management, and ensured configuration and regulatory compliance—empowering users, cutting delivery time by about 95%, and achieving complete compliance.

Wipro Technologies

Atul Sood

Vice President, Advanced Technologies & Solutions, Wipro