Case Study: Mobily (Saudi telecom leader) cuts service fulfillment from weeks to minutes with BMC Software's Cloud Lifecycle Management

Saudi telecom leader Mobily reduces internal service request fulfillment time from weeks to minutes via the cloud

Mobily, one of Saudi Arabia’s largest mobile telecommunications companies, needed to implement a private cloud and automate service provisioning to accelerate internal service request fulfillment, improve reliability, and provide a simple user interface. The goal was to replace a slow, manual process that required multiple staff working for weeks to provision servers.

With BMC Consulting, Rapid Cloud Deployment, Cloud Lifecycle Management, and BMC Education Services, Mobily completed a scalable private cloud in four months. Automated, unattended provisioning reduced server setup from weeks to about 35 minutes (≈99% faster), cut manpower needs, improved reliability through standardized processes, and delivered an intuitive interface for faster adoption and rollout across data centers.

Mobily

Medhat Amer

CIO, Mobily