Case Study: Kaohsiung Veterans General Hospital achieves 50% faster processing and 50% greater staff efficiency with BMC Software Control‑M Workload Automation

Kaohsiung Veterans General Hospital (Taiwan) ensures excellent patient care with strategic workload automation

Kaohsiung Veterans General Hospital (VGHKS), a major healthcare provider in Taiwan, needed to modernize its batch-processing environment to keep patient and administrative data current as the hospital grew. The IT team faced thousands of interdependent jobs across mainframe and distributed systems and needed to automate job scheduling to eliminate errors, reduce manual intervention, and ensure timely, accurate information for clinical and administrative staff.

BMC Control‑M Workload Automation was implemented to integrate and automate batch processes across the mainframe and open systems using a single scheduling console. Automated job triggers, real-time monitoring, auditing and rollback capabilities improved stability and recovery, cut processing time by 50%, increased scheduling staff efficiency by 50%, reduced costs, and helped ensure better, more reliable patient care.