Case Study: Raymond James Financial achieves optimized workload automation — 42% more job executions and 96% faster audit prep — with BMC Software (Control‑M)

Raymond James Financial successfully manages $500B in customer assets with optimized workload automation

Raymond James Financial, a leading international financial services firm managing over $500 billion in customer assets and serving 2.7 million accounts through 6,500+ advisors, needed faster, more reliable access to data for advisors and stakeholders as digital channels and growth increased pressure on IT. The primary challenge was ensuring nightly batch processes completed on time so critical systems and reports were ready for business each day.

Using BMC Control‑M for workload automation, the IT team automated, visualized and monitored complex job flows to identify and resolve bottlenecks. The result: reliable nightly processing across 2 million monthly job executions, a 42% increase in jobs absorbed year‑over‑year, services often available two hours earlier than SLA targets, and audit preparation cut from weeks to just hours (about 96% faster).

Raymond James Financial

Chris Haynes

Manager of Workload Engineering