Case Study: Delhaize Group achieves improved mainframe availability and real-time issue resolution with BMC Software

Leading European retailer Delhaize Group generates $29B per year in sales with superior mainframe automation

BMC’s case study with Delhaize Group profiles a leading European retailer with about $29B in annual sales and roughly 2,700–2,760 stores whose business depends on 24x7 IBM mainframe availability. Delhaize needed to improve the availability and performance of critical DB2 databases and applications to avoid outages, missed deadlines, and disruptions to its just‑in‑time retailing operations.

BMC deployed MainView for DB2 and MainView AutoOPERATOR for z/OS to provide a single point of control, real‑time and historical monitoring, and rule‑based automation of routine tasks. The six‑week rollout (installation, training and migration) delivered automatic exception detection and corrective actions, faster problem resolution, improved IT productivity and responsiveness, and higher availability of Delhaize’s critical systems to support reliable retail operations.

Delhaize Group